Does everything need AI?
No. Where fixed steps are enough, we build a fixed rule. We only use an agent where a message has to be read and assessed.
Do you always build something new?
No. If an existing package fits, we set that up. We only build something bespoke where the package falls short.
Does an agent send replies itself?
No. Every reply stays a draft until you click send. An acknowledgement can go out automatically, if you switch that on.
Where does the data go?
The text is read by an AI model from an external provider. We choose a provider whose terms state that it does not use your data to train its model, and we agree with you where the data is processed.
Who can access which data?
Everyone only sees what they need. We store no more than necessary and record up front who can access what.
Does my team need training?
No. We set it up around the way you already work and walk through it together once.
