Automation NLEN
AI Agents

Automate lead follow-up, so enquiries don't get left sitting.

An AI agent reads every enquiry as soon as it comes in, summarises it and gets a reply ready. You approve and send.

Enquiries picked up straight awaySummarised in one placeYou approve the reply
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How it works

What happens after someone clicks send.

  1. Straight awayRead

    Form, email or message: it reads what the customer is asking and checks that everything is there.

  2. Straight awayIn one place

    Name, business and question are in your customer list, with a label.

  3. Shortly afterwardsReply ready

    A draft in your tone of voice is waiting for you.

  4. After your approvalSent

    You read, adjust and send.

  5. After a few daysFollowed up

    No response? Then a reminder is ready to go.

Included

What it does with every new enquiry.

Checking

Is everything you need in there? If a phone number or address is missing, it asks for it in the draft.

Summarising

What the customer wants, by when and which service it's about. Two lines instead of a long message.

Labelling

Type of enquiry and priority, according to the rules you set.

Adding to your customer list

Name, business, question and source in one place. If you have a CRM, we check beforehand whether it can add the enquiry there.

Getting a reply ready

A draft in your tone of voice. You read it, adjust it and send.

Reminding

If the customer doesn't respond, it gets a follow-up message ready after the number of days you choose.

Rules and limits

It prepares, you decide.

What stays with you
  • Sending the reply
  • Quoting a price
  • Handling a complaint
  • Deciding whether you want the job
  • Committing to an appointment
What it does itself
  • Reading and summarising enquiries
  • Assigning a label and priority
  • Adding the customer to your customer list
  • Getting a draft reply ready
  • Getting a reminder ready
Integrations

Your enquiries in one place.

Lead agent
  • Form on your site
  • Your inbox
  • Your CRM
  • Your calendar
  • WhatsApp Business
  • Forms from your ads

We work out beforehand, system by system, which connections are possible.

Who we help

When enquiries fall through the cracks.

I don't call an enquiry back until two days later.

And by then the customer is already talking to someone else.

Enquiries come in through three places.

Form, email and WhatsApp. Nobody has the full picture.

After the quote, the customer hears nothing more.

Chasing it up is on your list, and that's where it stays.

How we work

Watch it first, then switch it on.

  1. Observe

    We go through where enquiries come in and what happens to them now.

  2. Agreeing the rules

    Which labels, what counts as urgent and what it never does by itself.

  3. Build

    We connect your form or mailbox and give it examples of your own emails. We check beforehand whether your CRM can be included.

  4. Trial run

    For two weeks it reads along and gets drafts ready. You compare them with what you'd send yourself.

  5. Fine-tuning

    Whatever you change, we build into the rules.

What we need

Here's what we need from you.

  • Access to the form or mailbox where enquiries come in
  • A few replies you've sent yourself
  • Your CRM or customer list, if you have one
Frequently asked questions

Frequently asked questions.

Does it send replies by itself?

No. Every reply stays a draft until you click send. An acknowledgement can go out automatically, if you switch that on.

I don't have a CRM. Can it still work?

Yes. The enquiries then go into an overview we set up for you. A CRM can come later.

Does it work with my form?

With a form we built, yes. With another site, we check beforehand how the enquiries reach us.

What does it do with promotional emails and job applications?

They get their own label and don't end up among your enquiries.

Where does the data go?

The text is read by an AI model from an external provider. We choose a provider whose terms state that it does not use your data to train its model, and we agree with you where the data is processed.

Does it deal with phone calls too?

No. That's what the voice agent is for. It gets a summary ready after every call.

Related services

Related services.

Voice agents →Inbox agent →Quote agent →AI knowledge base →Booking agent →More about AI Agents →
→Get started

How many enquiries are left sitting with you? Let's go through them.

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Would you rather talk it through? Call +31 6 12 08 49 38. We respond within the hour.

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