Process optimisation for your business: your working processes analysed and simplified.
Is the work taking longer than it should? We map your process from enquiry to invoice and point out the bottlenecks and the opportunities to automate.
- Your work, step by step
- What each step costs
- What can be shorter and what can run by itself
Your process from enquiry to invoice.
Each part appears in the report, with the finding and our advice.
Process description
Who does what, in which program, with which data.
Turnaround time
The time per step, and how long the work sits idle in between.
Bottlenecks
Typing things in twice, forgotten follow-ups, missing details.
Simplification
Steps you can combine or drop, without new software.
Automation opportunities
Work you can automate, with a note on how hard it is.
Work for people
Work that will still need a person. We say that too.
Current process and optimised process.
- Steps that only exist in your head
- Typing the same details in twice
- Work sitting idle
- Everything goes through one person
- Every step described
- Turnaround time per step
- What can go and what can run by itself
- Priorities: what comes first
From observation to prioritisation.
- 01
Observation
You show us how an enquiry moves through your business. We ask questions and take notes.
- 02
Process description
We put the process on paper, step by step.
- 03
Weighing up
For each step: how much time it takes and what you gain by changing it.
- 04
Prioritisation
You get an order of priority. At the top is what saves the most for the least work.
For growth, dependence on one person or plans to automate.
Dependent on one person
Everything goes through you. If you're away for a day, it all stops.
Problems scaling
What worked with five customers gets stuck at fifty.
Plans to automate
You want to automate, but don't know where to start or what you'd gain.
Process analysis with priorities.
- 01Process description per step
- 02Turnaround time per step
- 03Bottlenecks
- 04Simplifications
- 05Automation opportunities
- 06Priorities: what comes first
Frequently asked questions.
Do I have to buy software afterwards?
No. Often the gain is in dropping a step or arranging it differently. If so, the report says that.
Do you build the automation too?
Yes, if you want us to. That comes under Process automation.
Does this work if no two jobs run the same way?
Yes. Then we map the two or three routes that come up most often.
How much of my time does it take?
One conversation in which you show us how things run, and one to go through the report.
How long does a process analysis take?
That depends on the number of work routes we describe. After the first conversation you get a delivery date.