AIHow can I use AI in my business?
2 min readStart with repetitive work that doesn't need much thought: summarising emails, a first draft of a quote or a piece of text, copying details out of a document and sorting customer questions. Let AI do the groundwork and check it yourself. Don't put customer data into a free tool.
You don't have to turn your business upside down. Most of the gain is in small, recurring tasks.
Five places where it saves time
Summarising long emails and documents. Writing a first draft of a quote, a message or a piece of text for your site. Copying details out of a PDF or a form. Sorting and forwarding incoming questions. And writing up notes from a conversation.
Let it do the groundwork, not the finished work
AI works fast, but it makes mistakes. A first draft is ready in seconds, but there will be errors in it. Read everything that goes out.
Be careful with data
What you type into a free AI tool can be used to train the model. Don't put customer data, contracts or figures into it. Business versions come with different terms on this. Read them.
Start with one task
Pick one thing you do every week and try it for a month. If it saves time, the next step is to set it up properly, so it's ready and waiting for you automatically.
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