Where are you losing customers?
In a minute you'll see where the leaks are. Within the hour your full results arrive by email: for each point, what it's costing you, what to do first and what you stand to gain.
This is what we would do first.
Within the hour you get your full results by email. All twelve points in detail: what each is costing you, what to do first and what you stand to gain.
These services follow directly from your answers.
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Web design & development
View this service →Web & SearchSEO & AI visibility
View this service →Web & SearchHosting & maintenance
View this service →Marketing & ContentAdvertising & conversion
View this service →Marketing & ContentContent & creative
View this service →Marketing & ContentLead generation & outreach
View this service →Automation & AgentsAutomation
View this service →Automation & AgentsAI agents
View this service →Brand & designLogo & brand identity
View this service →Brand & designBranding
View this service →Brand & designConsultancy
View this service →Brand & designPresentations & sales documents
View this service →WebUI/UX design
View this service →Marketing & ContentAI imagery
View this service →AutomationCRM systems
View this service →AutomationDashboards & portals
View this service →AutomationQuoting tools
View this service →AI AgentsVoice agents
View this service →AI AgentsInbox agent
View this service →AI AgentsLead follow-up
View this service →AI AgentsQuote agent
View this service →AI AgentsAI knowledge base
View this service →AI AgentsBooking agent
View this service →ConsultancyWebsite & SEO audit
View this service →ConsultancyMarketing audit
View this service →ConsultancyCompetitor analysis
View this service →ConsultancyProcess optimisation
View this service →ConsultancyMarket research
View this service →ConsultancyGrowth strategy
View this service →You want more enquiries, so we set up ads where you can see what they bring in.And we go looking for businesses that suit you ourselves, instead of waiting.You want to be found, so we build your site around what people actually type in.You want less retyping, so we make the steps between your systems run automatically.You want your site and email properly looked after, so we check where they are now, who has access and whether there are backups.You want a better site, so we rebuild it: fast and in your own name.You want a logo and brand identity, so we start with one brand you can use everywhere.And we set down who you are and how you sound, so everything after that fits.You want to see where things stand, so we put all your customers and enquiries in one place.You know what you want but not what comes first, so we put it in order for you.Without a site the rest can't work, so that comes first.An old site costs you visitors, and that is the most expensive leak.After that we keep it up to date, so you don't have to look after it yourself.For an online shop, tracking pays for itself fastest.Preparing quotes is the work that lends itself best to automation.Email and scheduling are exactly what an agent takes off your hands.Invoices and admin almost always follow fixed steps.An agent can answer the same questions over and over, using your answers.Content takes time, and we make it for every channel in one go.Enquiries sitting in an inbox go unanswered. We bring them into one place, with a confirmation to the customer.Phone calls and WhatsApp messages that aren't written down anywhere get lost. We bring them into one place.No enquiries yet means: get found first, for what you do and where you are.And a site that makes clear straight away what you do and how to reach you.Several businesses, several sites: one place where everything is kept up to date, each in its own name.Keeping a list by hand goes wrong as soon as things get busy. We make that run automatically.This is what your results look like.
Twelve points in six areas, with a score, the impact of each point and a plan: what first, how much effort, and when.
- 4 weak
- 5 could be better
- 3 good
Visibility
40- Found for what you do and where you areWeak
Not on the first page for 'heat pump installer' in its own area.
Impact: High - Business profile on Google MapsCould be better
The profile exists, but with no opening hours and only three reviews.
Impact: Medium
AI assistants
35- Services readable by ChatGPTCould be better
The services are in an image, not as text on the page.
Impact: Medium - Who ChatGPT names for your line of workWeak
Two competitors in the area are named; this business is not.
Impact: High
Visitor
45- Button and form visible straight awayWeak
The contact button is only at the bottom of the page.
Impact: High - Clear offer for each serviceGood
Each service has its own page with a clear call to action.
Speed
80- Load time on a phoneGood
The homepage opens in 2.1 seconds.
- Images and structureCould be better
Photos of more than 4 MB on the homepage.
Impact: Low
After an enquiry
25- Confirmation to the customerWeak
No confirmation: the customer doesn't know whether their enquiry arrived.
Impact: High - One fixed place for enquiriesCould be better
Enquiries come in through a shared inbox and WhatsApp.
Impact: Medium
Manual work
50- Preparing quotesCould be better
Every quote is written by hand in Word.
Impact: Medium - Retyping between systemsGood
Scheduling and invoices already run through one package.
The plan
- 1Have every enquiry confirmed automatically and brought into one place.
- 2Put a call button and a short form at the top of every page.
- 3Create a page for each town and complete the Google Maps profile.